Terms of Service

By accessing and using The Natural Greens website (www.thenaturalgreens.in) and our services, you accept and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our website or services.

These terms apply to all visitors, users, and customers of The Natural Greens.

Product Descriptions: We strive to accurately describe our products, including images, sizes, and care instructions. However, actual plants may vary slightly from images due to their natural characteristics.

Pricing: All prices are in Indian Rupees (INR) and are subject to change without notice. Prices displayed include applicable taxes unless otherwise stated.

Availability: Products are subject to availability. We reserve the right to limit quantities or discontinue any product at any time.

Order Acceptance: Your order constitutes an offer to purchase. We reserve the right to accept or decline your order for any reason, including product availability, pricing errors, or suspected fraud.

Payment: Payment must be made at the time of order unless Cash on Delivery is selected. We accept major credit/debit cards, UPI, and other payment methods as displayed during checkout.

Order Confirmation: You will receive an email confirmation once your order is placed. This confirmation does not constitute acceptance of your order.

Shipping: We ship to most locations in India. Delivery times vary based on your location and are estimated at the time of checkout.

Risk of Loss: All items are shipped at your risk. Title and risk of loss pass to you upon our delivery to the carrier.

Delivery Issues: If your order is damaged or lost during shipping, please contact us within 48 hours of the expected delivery date.

For detailed shipping information, please visit our Shipping Policy page.

Return Policy: We accept returns for damaged or dead plants within 7 days of delivery. Healthy plants and items damaged due to improper care are not eligible for returns.

Refund Process: Approved refunds will be processed within 7-10 business days to the original payment method.

Non-Returnable Items: Gift cards, sale items, and customized products are non-returnable.

For complete details, please review our Refund Policy.

Account Creation: You may create an account to access additional features. You are responsible for maintaining the confidentiality of your account credentials.

Account Accuracy: You agree to provide accurate and complete information when creating your account and to update this information as needed.

Account Termination: We reserve the right to suspend or terminate accounts that violate these terms or engage in fraudulent activity.

Ownership: All content on our website, including text, images, logos, and designs, is the property of The Natural Greens or our licensors and is protected by copyright and trademark laws.

Limited License: You may view and print content for personal, non-commercial use only. You may not modify, copy, distribute, transmit, or create derivative works without our prior written consent.

User Content: By submitting reviews, photos, or other content, you grant us a non-exclusive, royalty-free license to use this content for marketing and promotional purposes.

You agree not to:

• Use our website for any unlawful purpose • Attempt to gain unauthorized access to our systems • Interfere with the proper working of our website • Transmit viruses or malicious code • Harvest or collect user information without consent • Use automated systems to access our website without permission • Post false, misleading, or defamatory content • Impersonate any person or entity

To the fullest extent permitted by law, The Natural Greens shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services.

Our total liability for any claims arising from your use of our services shall not exceed the amount you paid for the specific product or service giving rise to the claim.

Some jurisdictions do not allow limitations of liability, so these limitations may not apply to you.

You agree to indemnify, defend, and hold harmless The Natural Greens, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of our services or violation of these terms.

These Terms of Service shall be governed by and construed in accordance with the laws of India. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in Bangalore, Karnataka.

We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services after any changes constitutes acceptance of the new terms.

We encourage you to review these terms periodically for any updates.

If you have any questions about these Terms of Service, please contact us:

Email: thenaturalgreens22@gmail.com Phone: +91 98765 43210 Address: 123, Green Valley Road, Koramangala, Bangalore 560034