Privacy Policy

We collect information to provide better services to our customers. The types of information we collect include:

Personal Information: • Name, email address, and phone number • Shipping and billing addresses • Payment information (processed securely through third-party providers)

Usage Information: • Device information and browser type • IP address and location data • Pages visited and time spent on our website • Products viewed and purchased

Cookies and Tracking: We use cookies and similar technologies to enhance your browsing experience, remember your preferences, and analyze site traffic.

We use the information we collect to:

• Process and fulfill your orders • Send order confirmations and shipping updates • Provide customer support • Send promotional emails (with your consent) • Improve our website and services • Detect and prevent fraud • Comply with legal obligations

We never sell your personal information to third parties for marketing purposes.

We may share your information with:

Service Providers: Third-party companies that help us with shipping, payment processing, and website analytics.

Business Partners: Trusted partners who provide complementary services (e.g., plant care apps).

Legal Requirements: When required by law or to protect our rights and safety.

All third parties are required to protect your information and use it only for the specified purposes.

We implement industry-standard security measures to protect your data:

• SSL/TLS encryption for all data transmission • Secure payment processing through PCI-compliant gateways • Regular security audits and updates • Limited access to personal data on a need-to-know basis

While we strive to protect your information, no method of transmission over the internet is 100% secure.

You have the right to:

• Access your personal data we hold • Correct inaccurate information • Delete your account and associated data • Opt-out of marketing communications • Export your data in a portable format

To exercise these rights, please contact us at thenaturalgreens22@gmail.com.

We use the following types of cookies:

Essential Cookies: Required for the website to function properly (e.g., shopping cart, authentication).

Analytics Cookies: Help us understand how visitors use our site (e.g., Google Analytics).

Marketing Cookies: Used to deliver relevant advertisements and track campaign effectiveness.

You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect website functionality.

Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically.

If you have questions about this Privacy Policy or our data practices, please contact us:

Email: thenaturalgreens22@gmail.com Phone: +91 98765 43210 Address: 123, Green Valley Road, Koramangala, Bangalore 560034